Professional installation of your air conditioner

In short: We will ship split air conditioners containing fluorinated refrigerants only upon receipt of written proof that a certified specialist company has been commissioned. The unit does not need to be installed at that point.

Article · Air conditioning

Updated: 04.10.2026

2 min read
Outdoor unit of a split air conditioner mounted on a wall bracket on the building façade, with pipes in a white cable duct
Illustration, AI-generated
Contents

How does the verification process work?

To ensure that your split air conditioner is installed correctly, we require written proof that you have commissioned a certified specialist company. The installation does not need to have taken place at this stage.

  1. Add your air conditioning kit to your basket and submit your order.
  2. You will receive an email from us requesting proof of installation.
  3. Respond with the written order confirmation from your certified specialist contractor. The document must clearly state the contracted contractor and the relevant installation.
  4. Following successful verification, you will receive our express confirmation of the order. Dispatch will then take place in accordance with the agreed terms of payment and delivery.

Have you not yet commissioned a specialist company?

Please contact us before placing your order. We will be happy to explain which documents we require. The installation contract and costs are not included in the purchase price of the air-conditioning kit; ACTEC does not carry out installations. You can contact us via the contact page.

Why do we need this evidence?

For the split air conditioners in question, which are charged with fluorinated refrigerants, proof of installation is a legal requirement for sale. A general declaration to commission a specialist company at a later date is not sufficient for this purpose. The legal basis is Article 11(7) of Regulation (EU) 2024/573 and Section 15(3) of the ChemKlimaschutzV. What the Regulation means for the refrigerant used in the units is explained under ‘Refrigerant R32’.

This applies to split air conditioners containing fluorinated refrigerants such as R32; the refrigerant used in a unit is specified in the description on the product page. Units without fluorinated refrigerants, such as dehumidifiers and portable air conditioners using the refrigerant R290, are not affected.

Split air conditioners

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